International postal service impacts due to COVID-19

Due to the COVID-19 pandemic, international shipments from Taiwan may be delayed as airlines have temporarily suspended their flights to certain destinations. The attached table shows countries where airline services are currently available and where orders are delivered as normal. Therefore, to avoid delayed deliveries or if your country is not included in the list, you may select our DHL Express option. At checkout, by choosing to pay a €15 surcharge, you will receive your CDs via DHL Express courier. If you choose the free shipping method, we will process your orders by regular airmail, as usual. While we thank you for your interest in our products, we wish to assure you that we are doing our best to speed up all shipments. We appreciate your understanding. | Postal News (last update: 29 June 2021)


1. Chunghwa Post announced today that, due to the outbreak of COVID-19, airlines have suspended flights, so airmail services (including air parcel and EMS) to many destinations are suspended. Currently, air mail service is available to 27 destinations.
(1)Please noted that only Parcel service is available to Cambodia and Spain.
(2)Only EMS service is available to Australia、Czech Rep.、Sweden、Switzerland、Belgium and Italy.
(3)EMS and Letter-Post services are available to Canada and New Zealand.

2. Due to the outbreak of COVID-19, airmail services to many destinations may be subject to delay, particularly to United States.

3. Many destinations do not provide the proof of delivery.

4. During COVID-19 period, no delay compensation for EMS.